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Support

Get help with access,
licenses, and account setup.

Use the request form for access. For existing accounts, include your masked key prefix only — never send raw passwords or full license keys. Requests are reviewed manually.

Ways to get help

Pick the route that fits.

Email support

support@gex-levels.com

Email goes straight to our support inbox — the link above pre-fills the details we need. Please never include your full licence key or password.

License or device reset

Include your account email and masked key prefix. Do not send the raw key unless support explicitly asks through a secure process.

Billing questions

Checkout is processed by Whop — a receipt is emailed automatically. For disputes or billing corrections, contact us with your order email.

Already signed in? Manage your plan, licenses, and sessions from your account dashboard. The Indicator and the Education Library are sold separately and are never bundled.